Feedback

Welcome to our Feedback page.

As private owners we feel that it is extremely important to publish as much as we can of the feedback that we receive from guests.
It is our aim on this page to give an honest and fair portrayal of our first class apartments and as much as it is fantastic to received positive feedback we also value any negative feedback we receive as this enables us to improve the resort and the service to our valued guests.
All of the comments that you see below are sent to us via email and are then posted on this page. Even though we are under no obligation to publish the adverse remarks we prefer to respond and resolve these points rather than ignore them.
We hope you recognize the value of our openness and the possible risks that we have taken to provide you with this information. With us you can be guaranteed that we will go to great lengths to ensure that you have the best vacation possible.

Feedback click  below

mailto:feedback@bahama-bay.co.uk

Bahama Bay Resort – Gran Bahama 12406
Date: 11^th April – 18^th  April 2009
Reviewer: Joe Burris – Maryland, USA

Hi Kendall,  We have had a great time here at Bahama Bay. We spent a week with our in-laws at another resort before coming here and your unit was much nicer and the resort is beautiful.  We plan to spend the rest of the day at the pool and beach near Tradewinds.  The tiki bar service has been great and our kids love the pool. 

Thank you for allowing us to rent your unit. We will refer you to our friends.

Bahama Bay Resort - Abacos 16114
Date: 8th April – 17^th April 2009
Reviewer: Kevin Thompson – Sheffield, UK

Hi Kendall,

We had a most enjoyable holiday, both the resort and the appartment were first class. The location of the resort was ideal, it was close enough to the attractions but far enough away to escape the rush of Orlando and the parks and have the odd day relaxing and enjoying the sun.

Thank you for allowing us to rent your holiday home, we had a great time and will be sure to be back in the future.

Bahama Bay Resort – Andros
Date: 20^th March – 25^th March 2009
Reviewer: Shannon Stinnett – Indiana, USA

Hi!  I wanted to tell you that we had a wonderful vacation at the resort.  Really had a great time at beach volleyball and pool.  Rooms were spacious and excellent service.  Direction/info packet very helpful.  Hope to come stay again sometime. 

Bahama Bay Resort: Gran Bahama 12406
Date: 15^th March – 20^th March 2009
Reviewer: Ed Szymanski - Ontario, Canada

Kendall,

Our Disney vacation went very well and we enjoyed ourselves in the warm weather. Although Disney did consume a great portion of our vaction time, the time that we did spend at the resort was very relaxing. The condo was very accommodating with large rooms and plenty of outdoor deck space. It had all of the ammenities that made it feel like home. We enjoyed the Carribean environment that the resort provided with the heated pools, hot tubs, and lounge areas. Being from Canada, the palm trees, orange groves in our backyard and tropical scenery were very soothing when coupled with the warmth of the Florida sun. I will definitely consider the Bahama Bay resort for our next trip to Orlando.....and we'll build more time into our vacation for relaxing at the resort as well.

Bahama Bay Resort: Andros
Date: 14^th  March -21^st  March 2009
Reviewer: Max Foster - Ontario, Canada

We had an amazing time at Bahama Bay on the March break.  We drove all the way from Ontario, Canada and this was the first time we booked a vacation spot on line. We were nervous about what the place might be like but I can tell you we were very pleasantly surprised.  The condo we rented was spotless, large and equipped with everything we could possibly need. Our check in was easy and zero hassles. The location was the perfect distance from everything and our kids loved the hot tubs and pools.  Our 16 year old daughter brought a friend along and they had a great time especially since there was a boys baseball tournament going on!!!!We are already planning a return trip next year.  Thanks for everything Kendall from the Foster family

Bahama Bay Resort: Andros 10201
Date: 10^th March – 14^th March 2009
Reviewer: Ted Hall – Ohio, USA

Kendall,

We enjoyed staying at your condo at Bahama Bay this past week.  It is very nicely decorated and spacious.  We especially enjoyed the kitchen space and screened in porch. 
Thank You

Bahama Bay Resort – Andros
Date: 9^th March – 17^th March 2009
Reviewer: Daniel Reimer – Manitoba, Canada

We have been to Bahama Bay three winters in a row.  Our stay has been longer every time.  The apartments are very roomy, sunny and very tastefully furnished.  The service we get there is very good.  We had our family there the first time and they enjoyed it very much.  We would recommend Bahama Bay to everyone.  The price is right too.  Thanks for having such a beautiful place.

Bahama Bay Resort – Abacos 1703
Date: 7^th March – 14^th March 2009
Reviewer: Brian Dugas – Ontario, Canada

WE LOVED our stay at the BAHAMA BAY!!!!!  I wouldn’t change a thing.  I actually think we are going to re-book with you for next year, or maybe even later this year if I can get away for another weekJ  Thank you guys for everything.  We had a great time and the resort is in a GREAT location and you were great to deal with as well.  I have already been telling friends and family about your resort.  I couldn’t have asked for anything more...you did everything and delivered what you said you would.  Thanks again for everything and I am sure we’ll be talking again soon.

Bahama Bay Resort – Andros 8801
Date: 20^th January – 27^th January 2009
Reviewer: Mike Kalakayo – Ontario, Canada

As mentioned we had a great time.  The facilities were excellent, the costs were reasonable and overall we had a very enjoyable stay.  (as evidenced by our request to stay an extra day)

There was the matter of BBay inadvertently billing me a 2nd time for the costs of staying but you were quick to address that. (thanks again)

We are likely to visit again in the future.

Bahama Bay Resort: Gran Bahama 17616
Date: 22^nd August – 5^th September 2008
Reviewer: Pat Chalk – West Sussex, UK

Dear Kendall and Gary,

On behalf of the Chalk Family I would like to thank so much for letting us stay in your apartment in Orlando. What a lovely apartment it was and we looked after it as if it was ours, well I  hope we did.

We had a great time out there and visited lots of parks etc. Thank you so much again.

Bahama Bay Resort: Gran Bahama 12406
Date: 22^nd June – 1^st July 2008
Reviewer: Ron Martin – Surrey, UK

We have just returned home after a great holiday at Bahama Bay even though the weather was not very kind to us as we arrived right in the middle of tropical storm Fay we still enjoyed it the apartment was really stunning nothing was left to want.  Even the food left for us so we had something to eat drink when we arrived.  Really could not ask for better.  We are thinking of coming back if life is good to us .  79 next year.  Once again thank you very much.

Bahama Bay Resort: Gran Bahama 141116
Date: 26^th June – 7^th July 2008
Reviewer: Rosemary Reid – Michigan, USA

Dear Kendall,

What wonderful accommodations you supplied us with at Bahama-Bay Resorts.  The rooms were beautiful!!!  It was perfectly located to get to everything within a short amount of time.

So thank you very much.  We had an awesome time!

Bahama Bay Resort: Andros 32601
Date: 10^th April – 19^th April 2008
Reviewer: Gemma Butterfield – Devon, UK

We walked into our suite and all I could hear was 'Wow'. We were immediately impressed with the size, cleanliness and furnishings. It seemed brand new (although I know it wasn't.) It was just brilliant! We had been allowed to check in early too - which was a real bonus as we arrived very tired. The staff were helpful and friendly and even arranged tickets for the parks and information on how to obtain baseball tickets. The pool was clean and never seemed very busy despite staying there during British Easter hols and Spring Break in North America. Although we didn't try Tradewind’s restaurant, we did eat at Mambos and there was lots of information about local take outs and restaurants. The location was fab especially when we drove to the International Drive area and realised how busy it could have been if we had stayed there. The resort was certainly a tranquil escape from the busy roads and streets Kissimmee in general and yet, it was only 20 mins drive to the parks. We played tennis, basketball and volleyball and tried fishing in the lake. We also availed of the fitness suite. We will certainly be staying at Bahama Bay when we return again to Florida and have already passed on information to friends who intend to go also. In general, I don't recommend hotels etc. to anyone, as everyone's requirements are different, but I have no hesitation in recommending The Bahama Bay resort. It was fantastic.

Bahama Bay Resort - Andros 23101
Date: 21st July to 4th August 2007
Reviewer:Mark Lendrum Tyne & Wear UK
Kendall
Firstly, what a fantastic time we had. The complex amenities were terrific and the staff really friendly.
The setting and the way the site is set up is well maintained and very clean. The children loved the pool beside Tradewinds with the beach nearby to play in.
As for the apartment , the decor was pleasing to the eye, spacious and it was pleasing to chill out in after a day at the theme park.
Will definitely be coming back in 2009!!!
The welcome pack on arrival was a very nice touch so thankyou for that.
All in all a first rate holiday was had by the whole family owing to the accommodation we chose.
Will be recommending you to our friends.
Thankyou

Bahama Bay Resort - Gran Bahama 16113
Date: 19th July to 4th August 2007
Reviewer:Alison Bailey UK
Hi,
we were very pleased with the apratment and resort although there were a couple of things that i feel could be improved,
i have listed them bellow. I would however reccomend your web site to my friends as you were very efficeint with the booking and a fair price.
. remote in lounge did not work, which is a nightmare when there are so many channels (Gary could have been the batteries all you had to do is ask reception to sort it out)
.The lounge only offered comfortable saeating for 5 people max, although our booking was for 6
.the resort would have benefitted fom a poole table in the games room and table tennis table. there was not much for the kids.
the pools were great, and the bars and service all excellent. Food also good on resort.
thanks
Alison

Bahama Bay Resort - Gran Bahama 19809
Date: 18th to 25th July 2007
Reviewer:Lynne Meikle Bo'ness UK
Kendall/Gary
I am happy to leave feedback for the Bahama Bay. We had a fabulous time and enjoyed everything about our stay.
During our vacation we had moved about a bit and had arranged to spend our final week at the Bahama Bay - chilling!
On the drive from Cocoa Beach we encountered a severe thunderstorm but still managed to final the resort first time (well, almost). We did drive pass the left turn but after a quick "U" we were back on course.
Registration was quick and easy and we found our apartment with no trouble at all. Needless to say after so many hotel rooms, my family were delighted with the space and comfort of our 3 Bed Gran Bahama.
As others have said, lifting luggage for 5 people to our room (on 3rd floor, with no lift) was a bit hard going but after all the excesses in the various eateries - we needed a little exercise! (Gary you can ask for help from the frontdesk) 
We spent most of our time out and about - finding our way very easily. We used the restaurant only once and had a lovely meal.
We used the pool area at Tradewinds which we thought was lovely - lots of loungers and plenty of space. We had lunch at the poolside bar which, again, was lovely.
We didn't see the alligators but we did see raccoons and lots of lizards and my son saved a turtle (which was in the middle of the road during a thunderstorm).
We didn't find time to visit the pool or clubhouse until our last evening. Once again, it was lovely.
On our final morning when we went to check out we realised all the other things we had been missing by not visiting the clubhouse!
All in all, we had a fantastic time at the Bahama Bay and I cannot find anything to fault. I would recommend your resort to anyone and hope to revisit sometime in the near future.
Also, my contact details : Lynne Meikle ##############
would be interested in hearing about future phases at the Bahama Bay.
Kind regards
Lynne Meikle

Bahama Bay Resort - Abacus 16114
Date: 6th to 14th August 2007
Reviewer:Tanya and Roger Ferris UK
Hi Kendall
We came home yesterday, following a fantastic holiday. Bahama Bay was just fabulous.
We drove down the East Coast, from Virginia and Washington DC through North and South Carolina and onto Georgia and Florida. By the time we arrived at Bahama Bay we were ready for a break and a bit of luxury.
The resort certainly delivered. The apartment itself was large and clean, which meant that we were able to really sit back and relax. Great views too.
The staff at the Club house were helpful and arranged our Park tickets and even the photo shop chap (an ex-pat) was really welcoming. We wouldn't hesitate in recomending Bahama Bay.
Its an oasis away from the bustle of the Parks and highways and a real find!
Kind regards
Tanya and Roger Ferris

Bahama Bay Resort - Gran Bahama 17616
Date: 27th July to 10th August, 2007
Reviewer:Jill Flynn Cheshire UK
Hi Kendall
Just to let you know, we had a great time at the Bahama Bay resort. The facilities were fantastic and the apartment was enormous, which was great when you've got two families sharing.
It was good to have washing facilities, meaning that we came back with clean clothes rather than a suitcase full of washing.
There was everthing we could have needed in the apartment, making our stay an enjoyable one and being close to all the theme parks was a bonus.
If we ever go back to Florida, we would certainly stay at the Bahama Bay resort and will be recommending it to all our family and friends in the future.
Kind regards
Jill Flynn

Bahama Bay Resort - Andros 23101
Date: 28th Jan to 10th Mar, 2007
Reviewer:Floyd Lucas Canada
Hi Kendall
- we did indeed enjoy our vacation at Bahama Bay - who wouldn't when you get 6 weeks of beautiful warm weather when our own winter stays below freezing with tons of snow, sleet and icy conditions. We had a wonderful time and to top it off we celebrated our 50th wedding anniversary while we were in Florida.
We can't say enough kudos about your concierge, Esther Miller. She was instrumental in providing us with just the perfect restaurant (Narcoossees at the Hotel Floridian) looking out over the water with Disney's Magic Castle in the background and topped off with a spectacular fireworks display.
She not only made the arrangements and reservation she also picked up a corsage and suggested another of your employees (Nixon, of Nixon's Transport) as our driver for the evening. We had flown in our kids from Canada for a surprise visit for my wife and the entire evening was a huge success.
Esther also guided us through other fine dining and shopping experiences throughout our stay. We would be remiss if we didn't mention the rest of the staff at Bahama Bay who were always cheerful and most helpful - from the gatekeepers to the clubhouse staff (particularly Gloria and Zack),
Helen in the front office and Dave and his staff at the Tradewinds Restaurant, bartender Marty at Mambo's and the maintenance guys scooting around in their golf carts, smiling and waving as they pass by.
Numerous other staff members provided helpful assistance as well - the friendly staff in the variety store, Alison from the Spa, and Rupert, the friendliest greeter we've met.
Our apartment unit (23-101) was exceptionally clean and well stocked with everything we needed, and the grounds and pools throughout the resort were well maintained. A camaraderie of sorts developed amongst some of the longer term residents and we spent many hours discussing and resolving world affairs as we enjoyed Happy Hour at pool-side
An on-site video rental store (with current movies) would be a welcome addition - at least for the longer term residents. Perhaps periodic Bingo games and/or Movie Nights for Adults might also be useful.(Gary i will look into that)
All in all, we personally had a great time during our 6 week stay and have already received favourable pricing from you for a longer stay next year which we are about to confirm.
Keep up the good work.
Sincerely, Floyd and Golda Lucas,

Bahama Bay Resort - Abacus 17614
Date: 6th Mar to 13th Mar, 2007
Reviewer:Tim & Lisa Fox USA
Our second trip to Bahama Bay- quickly becoming a family tradition. My husband and our two sons have a fabulous time relaxing at the Bahama Bay Resort.
We return home so refreshed and relaxed.
Thanks for another wonderful family vacation!

Bahama Bay Resort - Abacus 1703
Date: 30th Nov to 14th Dec, 2007
Reviewer:David James Middlesex UK
Hi Kendall,
Many thanks for your email, feedback to you will be an absolute pleasure.
We have spent two vacations at the Bahama Bay resort and we as a family enjoyed every minute of our stay with you,the resort is so relaxing and easy on the eye.
all the staff were so friendly and helpful and customer service from booking to final check out was superb, our apartment was clean and the facilities very good
loved the hot tub by the pool too. could not get my wife and her sister out of there as they planned all their shopping trips whilst bubbling away the day .
Have recommended the resort to family and friends, my nephew and his family are on their way to you on the 20th March 2007
just to add we were so pleased how Bahama Bay accommodated our special needs nephew too, so kind and considerate and always there if help needed.
Good wishes to you all at BBR and we will be booking our trip back to you soon for the end of November 2007
Kind Regards David and Georgia James

Bahama Bay Resort - Abacus 2615
Date: 18th Feb to 10th March, 2007
Reviewer:Chuck Radcliffe USA
Hi Kendall,
I would be happy to give you feedback on our recent stay (Feb. 18, - Mar. 10, 2007) at Bahama Bay.
We stayed in Abacos unit B02615 which I am told is in one of the first buildings built about 4 or 5 years ago. Even so, the unit was in excellent condition and everyone loved the place.
As you know, my wife and I stayed at the resort last year but this year our daughter, her husband and 2 young children stayed with us for 1 week. We had shown everyone pictures from last year's stay but they were still surprised by the beauty of the buildings and grounds.
The kids were thrilled with the pool right behind the unit and after a long day of sightseeing that's the first place they headed and stayed until dusk. We also enjoyed the clubhouse's pool and the convenience of Mambo's bar right there.
Joyce and I wanted to try lunch inside the Tradewinds but unfortunately we could only get service at the bar outside at the time. This year I brought my notebook computer and had no trouble connecting to the internet from inside the clubhouse.
When we first arrived there was a problem with one of the TVs. After reporting it someone arrived within the hour and had the problem fixed. Great service!
Also liked the idea of the large trash containers outside instead of setting the trash on the curb.( Gary yes they have been an improvement)  The only downside to the unit was that Joyce thought the washer/dryer combo was too small for six people. The dryer took a long time to dry out the pool towels and other items.
Also, there was some confusion about our reservation. Even though our room keys and car pass were set for 3 weeks, after 2 weeks the cleaning crew and front desk thought we were supposed to leave. Good thing I had a written copy of the reservation to clear things up.
(Gary yes we do ask our guests to take the paper work we supply just for these occasions) All in all, just as last year we had a great vacation and will be contacting you soon about reservations for next year.

 Best Regards, Chuck

Bahama Bay Resort - Gran Bahama B17616
Date: 6th Jan to 20th Jan, 2007
Reviewer:Richard Rose UK
Hi Kendall,
My family and I had a fantastic time during out stay at the Bahama Bay Resort. The apartment was fantastic with a great view over the lake and Beach.
The apartment was ideal and was much larger than it looked in the photo's. The staff at the resort were extremely friendly and helpful, even sending out an engineer at 11pm when we had a slight problem with hot water.
I would also like to thank you all at Bahama-Bay .co.uk for the efficient and friendly way you dealt with our booking and queries both by email and over the phone.
The welcome pack was invaluable, especially the maps, means I didn't have to rely on the tiny hard to read maps the rental firms give you. My family and I were impressed with the resort and high standard of the apartments and enjoyed our stay there immensely.
We have already recommended you to friends who are planning trips to Orlando and will definitely be back for our next trip to Orlando.
Thanks again and pass on our thanks to all the staff at the resort.
Regards
Richard

Bahama Bay Resort - Gran Bahama B17616
Date: 6th Feb to 10th Feb, 2006
Reviewer: Rusty Michael Carmel IN USA
Kendall and Gary,
This recent visit to Bahama Bay was a business trip in which I had two other employees with me. The condo we had this year was exactly the same as last year and was very nice. Like last year after walking the Orlando convention center all day everyday it was very nice to come back to a quiet location with access to the pool/hot tub.
I will say you have changed the hours on the pool area back by the lake and would like to see it open later as we have been closer to the back pool than the front on other trips. Gary the local county has told us that as the pool hasn't got lights we must close at dusk, the clubhouse pool  has got lights and we are trying to increase the times) Overall I was very pleased with condo as usual and thank you.
We will continue to come back to Bahama Bay.
Best Regards,
Rusty

Bahama Bay Resort - Gran Bahama B12406 and B17616
Date: 1st Nov to 4th Nov, 2006
Reviewer: Melanie Sauntson UK
Hi Kendall Sorry for not replying to your e-mail sooner. We had a wonderful time at Bahama-Bay, the villas were superb and all the staff couldn't do enough for us. We couldn't have picked a better place to have our wedding, all the family were catered for and looked after. We are already saving up to come back!! Please feel free to send us information about properties for sale - especially off plan. The family had a few conversations about investing in a condo. Regards Mel

Bahama Bay Resort - Gran Bahama B12406
Date: 2nd Jan to 11th Jan, 2007
Reviewer: Sharon Woodward UK
Hi Kendall/Gary,
We thoroughly enjoyed our stay at the Bahama Bay, the apartment was lolvely, spacious and clean and the resort was great.
You dealt with our booking very efficiently, we'll definaltley be back soon!
Thanks
Regards
Sharon Woodward

Bahama Bay Resort - Gran Bahama B16113
Date: 2nd Dec to 16th Dec, 2006
Reviewer:Carl James UK
Kendall,
First of all, Thank you so much for the tips on which apartment to book (B16113), it suited us perfectly.
We were a minutes walk from the pool and clubhouse, a five minutes walk from the restaurant, which was perfect after a good meal and we could even see the Disney fireworks going off in the distance, we all loved it.
Our journey from the airport was a bit of a nightmare, make sure that you listen to the car rental assistants when they provide you with directions, don't think that you know better and head towards Kissimmee, as you'll do what I done and get lost. The resort was, however well signed from the end of the 192 and the perfect driving distance from both International Drive/ the Universal Parks and the Disney parks, my wife was also pleased that the Orlando Premium Outlets were only a 10 minute drive away up the I4, however my bank manager wasn't so pleased, nor was the taxi driver that had to take our extra cases to the airport for us, as they wouldn't fit in the SUV.
When we first arrived, the kitchen was stocked with breakfast cereals, bacon and eggs, which is already a step further than any of the other Kissimmee apartments we've stayed in, in the past. We were pleasantly surprised by the size of the apartment, it was perfect for us, 3 adults and 3 young children (2/4/8).
The kids couldn't believe "our new holiday home" and loved the heated pools, especially when we got back from the long walks around the theme parks, they were in their element.
All in all, the apartment was perfect and well sized, the grounds were immaculate and maintained throughout our stay, the staff were friendly and outgoing, the pools were clean and warm, which was great, as the soft December winds were getting chilly in the afternoon and Bob and the other 'gate keepers' were super courteous, with a salute or wave, each and every time you passed by, the kids loved them.
We haven't yet touched upon the downsides of our stay, but that's because there were none. This place is ideal for almost anyone, I've already recommended it a number of times to friends and colleagues and can't wait to go back late next year.
Happy Holidays...!
Regards,
Carl James

Bahama Bay Resort - Abacus B2615
Date: 31st Dec 06 to 5th Jan, 2007
Reviewer: Louise Lants Schenefeld Germany
Hi Kendall, Hi Gary,
We had a great holiday - the apartment and the resort were perfect. We had no problems whatsoever and we will definitely recommend it on to friends and family should they holiday in Orlando.
The apartment had everything we needed and was nicely decorated. The following comment is a purely personal one, so please do not think it had a negative effect on our opinion of Bahama Bay. We have rented various properties (villas and apartments) throughout Florida and can never understand why the Owners choose to put down white/champagne coloured carpets - they are the first thing that tend to look tired and grubby - and can only be a headache to keep clean !!!( Gary yes i agree, as I run a family flooring company, this is a subject that I know a lot about, the reason that we have a beige carpet is because most are  chosen for us via the developer, it also makes the place feel bigger, we will be changing the carpets to a hardwood flooring in the lounge areas very soon )
Apart from that - wonderful.
Thanks for your help and the problem-free reservation.
Regards
Louise

Bahama Bay Resort - Gran Bahama B19809
Date: 27th October to 7th November, 2006
Reviewer: Jackie Pringle UK
Wow - what can I say!
The appartment and complex was beautiful, it was a shame we weren't in it more!
You handled my enuiry and the booking swiftly and accurately and I wouldn't hesitate to recommend yourselves or the resort to friends.
Thanks again we had a great time (but you made the accomodation we had in the Keys look shabby!)
Jackie

Bahama Bay Resort - Gran Bahama B141116
Date: 26th September to 10th October, 2006
Reviewer: Allan Nicholls UK
Dear Gary and Kendall,
Just a short note to say what a fantastic holiday we had at the Bahama Bay Resort
We€™ve stayed in the Orlando area on a number of occasions now and have to say that the resort stands out as the place to stay.
The accommodation was great (spacious, clean, high grade furnishings) with excellent outlooks over the central pond and clubhouse.
The staff were extremely friendly and helpful and we made full use of the bars and restaurants. I particularly liked the happy hour at the Tradewinds, when it lasted between 3 and 5 at the outside bar to be continued between 5 and 7 at the inside bar €“ most obliging.
The location of the resort was excellent being that far away from the main built up areas to make it peaceful, yet within easy reach of many bars and restaurants.
The drive to the theme parks and retail outlets is straight forward without any need to worry about the need for maps. It was my granddaughter€™s first visit to Florida and I think staying at the Bahama Bay improved her experience no end.
Many times we had to coax her out of the pool to go for something to eat or even to visit the parks. We had a real family holiday and will definitely be back to stay again.
Once again many thanks for making my families holiday something special.
Regards
Allan

Bahama Bay Resort - Andros 23101
Date: 20th August to 25th August, 2006
Reviewer: Janine Bailey Beds UK
Hi Kendall
We had a fantastic time at Bahama Bay and the apartment exceeded our expectations completely.
We have previously stayed in private villas and the apartment was definitely in the same luxury league. Everything was spotless and immaculate, it almost felt like we were the first people to have stayed there!
The welcome pack was much appreciated and it saved a lot of hastle by not having to go straight out again to get some basics. On arrival we were given a pack of leaflets by the guy on the gatehouse, one of which was a tourist map that showed Bahama Bay. This was really helpful and would definately have been something we would have appreciated in advance.
When we got there II realised I had forgotten the battery charger for my digital camera. I went and saw Glenn in the on-site photo shop and he helped me order one on-line and arranged for it to be delivered to his shop - all for no charge! - This was great service.
We also purchased our Disney tickets at Bahama Bay and found this to be a good service. We tried out all three pools, plus the children's pool and they were all great - my 3 yr old daughter especially liked the beach area where she could get covered in sand, then shower off and jump in the big pool.
The only down side was the fire alarm going off for about 5 seconds at 4am one morning - however mentioning it at reception the next day it had happened right across the complex so we didn't feel too picked on!!
When we left Bahama Bay to go to our next apartment in St Pete's Beach we wished we'd just booked the whole two weeks in Orlando - never mind there's always next time!!!
Regards
Janine, Paul & Charlotte Bailey

Bahama Bay Resort - Andros B8801
Date: 7th July to 14th July , 2006
Reviewer: Alison Burns Glasgow Scotland
Hi Kendall
Sorry to take so long to get back to you. Once again we had a wonderful time staying at Bahama Bay this summer. This is the second year in a row and it was just as every bit as good as the first year.
The resort is only a short drive from Disney which is great when coming home after 10 hours of walking round theme parks with two young very tired children.
To be honest, I really can't think of any way to improve your resort. You seem to have thought of everything.
Well guess what, we are thinking about coming back again next year. Perhaps you can let me know about any possible discounts for returning guests.  (Gary 10% for Retuning Guests she has booked for the third straight year!! )
Thanks again for a wonder break.
Alison Burns

Bahama Bay Resort - Gran Bahama
Date: 15th August  to 27th August, 2006
Reviewer: Ilyas Hussain
Dear Kendal & Gary,
Just thought we would drop you a note to say how much we enjoyed staying at your apartment at the Bahama Bay Resort. It was our first trip to Florida and we were a little unsure of how things would be. You dealt with our booking very professionally and provided all the necessary information to us.
We were all delighted to have a spacious and comfortable apartment which made us feel at home right away. After a day out at the theme parks we were glad to be able to relax both in the apartment and also using the excellent facilities at the resort. The staff there were discrete but helpful when needed. The only negative thing I can think of to mention is the arrangement for disposal of rubbish. Unfortunately, there were not any bins under the staircases and we, like others, had to leave it on the lawn areas.
(Gary all units now have bins under the staircases) The kids said €˜It was the best holiday we have ever had€™ and are keen to go back in the future.
I would be very happy to recommend you and the resort to friends and family.
Thank you once again and best wishes.
From,
Ilyas Hussain & family.

Bahama Bay Resort - Andros B8801
Date: 6th August to 16th August, 2006
Reviewer: Jackie Hucker Oxen UK
Kendall,
in reference to our recent stay at Bahama Bay, we found the apartment very well equipped with good facilities,
the welcome pack was a briliant site at the beginning of our holiday.
The resort itself was OK entertainment in the clubhouse was poor and the available DVDs and films to hire were very poor.
The staff were friendly. Everywhere was clean. We had a very enjoyable stay.
Thanks
Jackie

Bahama Bay Resort - Gran Bahama B17616
Date: 24th July to 7th August, 2006
Reviewer: Peter Sewell Egham Surrey UK
Just to say thank you. We had a fantastic holiday and the accommodation was far more that what we expected. It was fantastic. I don't think we could have done any better and I can't highly recommend you enough. The location was perfect for Disney and Universal. The site was excellent and the amenities very good. I can not fault it at all.
Thank you
Peter Jenni & Ellen

Bahama Bay Resort - Abacus B17614
Date: ,3th June to 11th June 2006
Reviewer: Mike Farris TX USA
Dear Kendall & Gary,
Sorry for the delay in receiving our feedback on our stay.
My family and I thoroughly enjoyed our stay at Bahama Bay. It was beyond our expectations. The staff was very friendly and helpful. The grounds and common areas are beautifully landscaped and maintained. The pools and spas were very nice.
The condo was very nicely apportioned, very well maintained and very comfortable. We were so grateful to have some ROOM and not be cramped into a small hotel room with our three children (and I'm sure they were grateful as well).
Actually, the resort is so nice that we regretted that we didn't really have a day planned to just "chill out" at the condo. It really could be a destination in and of itself.
Another "plus" that we discovered was that staying at Bahama Bay gave me and my family a great opportunity to meet and visit with many interesting and wonderful citizens of the UK. At the time we were there, it seemed as though there were more people staying there from the UK than from the US.
We enjoyed the chance to meet and to talk to some folks from "across the pond!" Our kids found it facinating as well. The location of Bahama Bay is not bad, as it only took us about 15 minutes to reach the main Disney World drive, and that includes driving during some high density traffic times.
Access to grocery stores, gas stations, restaurants and other shopping was quick and easy.
To sum up our opinion, Bahama Bay was a great find and a remarkable value for us.
We will (and have) recommended it to several friends that asked about our trip. And we will definitely stay again when back in the Orlando area.
I'm really glad that we "discovered" Bahama Bay, and thanks for running such a great resort!
Mike & Kathy Farris The Woodlands, TX

Bahama Bay Resort - Abacus B16113
Date: ,13th July to 17th July 2006
Reviewer: Antony Lynch UK
Hello Kendall & Gary Let me thank you for a wonderful and enlighten experience at Bahama Bay Resort.
Every member of our party was absolutely amazed and thrilled with the accommodations. The apartment excessed all of our expectations with it€™s beauty and cleanliness. The staff was very courteous and helpful.
We enjoyed a late night dinner at the TRADEWINDS restaurant upon our arrival. The food was outstanding and the staff catered to us after their normal closing hours.
Though we didn€™t spent much time using the amenities because of our family reunion schedule,
I myself enjoyed a walking tour of the resort. The beauty of the lake, the pools and landscaping are breathtaking. I had to take pictures to share with my family, friends and co-workers.
We experienced a small problem with our access keys and sugar ants in the kitchen area.
However the maintenance staff was prompt and professional in resolving these issues. I would not hesitate to recommend BAHAMA BAY RESORT to anyone seeking a new Florida vacation experience.
Also, I can honestly say and others will testify too, that BAHAMA BAY RESORT sets a new benchmark for any future vacation accommodations.
Sincerely Your,
Anthony Lynch

Bahama Bay Resort - Didn't book with us directly
Date: , 2006
Reviewer: Brian A Mckarkiel-Powell UK
We last made a trip to the Orlando area during the Summer of 1992. What a change to the area. Anyway, our stay at the Bahama Bay Resort was fantastic & surpassed all our expectations.
There were 4 of us in our party including me & my wife & our 3 year old. We stayed in block 22 Condo 102. The condo was like being at home with all that you could ask for including a dishwasher; washing machine; tumble dryer & a huge fridge. I could go on for ages.
Very clean; spacious etc. Even the carpets were spotless very unusual in a lot of the accommodation we have stayed in whilst travelling throughout the States.
The resort itself definitely 5* +. You never get the feeling that it's overcrowded as there is just acres of space. Pool area for adults & kids is great. The drive to all the major attractions is under 30 mins & it's nice to come back to a quiet setting to get away from the crowds at the parks etc.
Negatives - only a few: A. As we were on the ground floor we could hear the guests upstairs making noise. We did knock their door & the noise stopped. (Gary sometimes young children jump around getting excited going to the parks in the morning, as Brian said a little knock on the door did the trick or a call to the reception would resolve the problem )B. The boiler in the hall way was very loud when it came on during the night. C. Fridge was very loud. D. Dishwasher leaked slightly - called maintenance . Came over but still leaked slightly. E. Sprinkler system. I'm a light sleeper so when it came on at about 04:30 I heard it.(Gary sometimes when you stay in a new place it takes awhile to get used to the noises, as you have pointed out you are a very light sleeper)
Would we come back. YES, YES, YES. My wife is keen to come back for Xmas but being realistic we may come back next year Summer or Summer 2008.
Would love to buy one of these condo for rental purposes. Can you send me some details.
Feel free to put this on your site.
Best wishes
Brian A Mckarkiel-Powell United Kingdom

Bahama Bay Resort - Didn't stay in our units, booked via an travel agent
Date: 29th June to 13th July , 2006
Reviewer: Amanda Cormican UK
This was our first trip to Florida,
Bahama Bay was recommended by the travel agent. I am so pleased he recommended it. It was absolutely perfect. The apartment was clean, well furnished, everything we could have wished for. We loved the pools and spent many an evening playing volleyball in the pool until midnight.
The poolside snackbar was excellent, the chicken wings....delicious, and delivered to your room if required.
All of the pools were clean and the whole resort was beautifully kept. Our hot water stopped working one day, I called reception and the repairman came within an hour and fixed it. It was a 20 minute drive to Disney parks, new road not yet open,
so glad we didn't stay on I drive as it reminded me of an english seaside resort. The drive in was nice, picked up breakfast on the way.. Cannot find one single fault, I am sure we will be back again.
Thank you very much.
Amanda, Sean, Jack and Molly

Bahama Bay Resort - Gran Bahama B12406
Date: 14th July to 28th July , 2006
Reviewer: Robert Woods UK
Gary, Just a word about our recent stay at Bahama Bay (BB). We (family of 5) have taken holidays in Florida on 5 occasions and first stayed at BB in July 2005 and were very impressed with the complex overall, so much so that we had discussed purchase of a property and a definite repeat visit in July 06, indeed a few of our friends have also stayed at BB on our recommendation.. Our accommodation was again first class and located where we required. My comments really are concerned with the Trade winds Pool, restaurant.(Gary, Robert complained about the restaurant and I have passed his comments to the manager and the management company to address )
We were well impressed by the drive and enthusiasm of Marty the barman, who got to know his customers and nothing was too much trouble. He is an asset to the complex and we missed him at the weekends.
Whist our comments appear on the negative side, BB is still a wonderful place to holiday, all I would say is to keep an eye on the standards to keep the 4/5 star rating,
if small aspects start to slip then people will not return.  I hope you appreciate our comments and would gladly discuss any other aspects on 0********

Regards Robert & Laraine Woods

Bahama Bay Resort - Gran Bahama B141116
Date: 29th March to 16th April, 2006
Reviewer: Steve Savage UK
We have just returned from our second family holiday at Bahama Bay. The first time (Easter 2005), was such a great holiday we just had to go back for the second time to see if it would be as good, (Easter 2006). It was as good and we are already planning our 2007 holiday at Bahama Bay.
The resort is of a 5 star standard with a friendly atmosphere with people at hand who only want to help you.
Disney is a 15 minute drive away and with 2 new roads going in, it will half the time to get to the Disney roads. Once on the Disney roads it is very easy to reach all the local attractions. We found it very easy to get around.
I am quite a fussy person but I find it very difficult to fault Bahama Bay. We would recommend it to anyone who wants to do the Florida thing. Lots of our friends have been and have been equally impressed.
Read Gary€™s notes in the welcome pack, as things like good restaurants and short cuts are well worth knowing.
We will be back again in 2007.
The Savage family, Rise Park.

Bahama Bay Resort - Andros B23101
Date: 14th to 26th April, 2006 Reviewer: Colin Baker Newfoundland Canada
Hi Kendall and Gary.
What can I say€¦
This was the first time south for my wife and I in 13yrs. So we were like kids anticipating this trip.
I am having difficulty finding anything wrong with the resort, and just loved it!!!!
When first introduced to the apt. I was amazed with the space and room, layout, etc. It was so very comfortable and I really tried to treat the room like it was my own.
Every little nuance of the facility was perfect including the 75 acres to move around, the pool, the beach, the grounds, the step in shower, the sitting area in and out. I could go on and on.
It was very important to my wife and I that we had a comfortable place and I researched it very well. In fact, the lady at our local travel agency who first mentioned this place to me, will probably get a gift.
What would I improve on? I would look at the carpet and replace it with either the new berber material that is available or laminate. Berber would be perfect because it is nice to have something warm under the feet.(Gary i am looking into laying Laminate in the lounge area) Sorry I don€™t have more to say on improvements, but we were very happy.
We were there a day, when we decided we would return to Florida next year. I have sentiment towards returning to the Bahama Bay Resort, but my wife would like to land on a beach next year and we are looking at the gulf coast, just for a change.( Gary i am thinking of buying on the gulf coast and maybe could offer you a dual place to stay, and my place in Antigua will be finished after April 07) Having said that, our thoughts may evolve throughout the next few months, and I was wondering if I could get a quote on something for next year.
Colin
Bahama Bay Resort - Abacus B17614
Date: 7th to 18th April, 2006
Reviewer: Jane King
Gary and Dawn,
We just wanted to say that we had a lovely time at Bahama Bay. The apartment was fantastic and the whole resort was a lovely peaceful haven away from the theme parks, etc.
I would definitely recommend it to anyone who asks. We didn't bump in to you or Jane and Steve anymore, but hope you had a good time too.
We finished our holiday in New York which was brilliant - now I've been to Tescos it doesn't feel like I've been away!!
Once again, thanks for renting us the apartment for our break and we'll definitely be going back!!
Jane, Terry, Emily and Will King

Bahama Bay Resort - Gran Bahama B12406
Date: 31st March to 7th April, 2006
Reviewer: Steve Chapman Hampshire UK
Kendall

We had a great holiday in Florida and thought the apartment at Bahama Bay to be very high spec and excellent quality and value.
For a family including our two young grandchildren this was the best sort of accommodation, spacious, relaxed etc. Already I am recommending it to people at work with young families and see it as far better than hotels for convenience and value.
(This is our 7th visit to Florida for me and my wife, so we have experience of the alternatives.) All of Disney is near, although the traffic was heavy since it seemed to be school holidays locally.
The swimming pool is fine and, as a bit of a €˜twitcher€™, I enjoyed the bird life on the two small lakes. They are lacking rain at the moment and drying out which brings in the wading birds €“ a minority interest, I accept, but anyone would enjoy the surroundings.
Your instructions for getting there were very good by the way.
As a suggestion for improvement, rather than a complaint, I wonder why the rubbish is to be left by the side of the road in bags, although it is removed quickly. It looks unsightly.
(Gary see above) Also, whilst the welcome food pack was a very pleasant surprise, it is a shame that the little shop does not offer a few more basic for a quick breakfast etc, rather than have to go to Publix nearby.
Finally, I paid $40 to get into the place early since it was ready by mid-day and I did not have to wait with tired children until 4 p.m. This was good value if available.
Regards
Steve Chapman

Bahama Bay Resort - Abacus B5305
Date: 5th to 12th April, 2006
Reviewer: James Murphy UK
Hi Kendall,
We had a fantastic time at Bahama Bay. The resort was relaxing, attractive and friendly, and (like our apartment) immaculately maintained. The children loved visiting the theme parks, but were at least as happy spending the day splashing about in the various pools, meeting other families in the resort and just enjoying the feeling of being in such a nice place. There's far too much to do to fit in one visit, so we might well come back again one day (the kids are asking already).
Our only minor suggestion would be to review the IT facilities in the clubhouse: some of the games consoles and internet terminals weren't working properly when we visited. Overall it was great fun, and you and the staff at Bahama Bay handled all the arrangements impeccably.
Best wishes,
James
Bahama Bay Resort - Andros B11306
Date: 18th Feb 25th Feb , 2006
Reviewer: Dan Metzger Michigan USA
Hi Kendall,
My wife and I had a GREAT time at Bahama Bay, and highly recommend it.
We had an Andros from Feb 18 - 25. The heart-shaped deep-soaking tub was a real luxury, as was the large shower stall with a generous spray of hot water.
Bath towels were also in generous supply. We enjoyed breakfasts on the lanai, and found the kitchen and dining room well equipped.
We took several meals at the Trade Winds restaurant and found them delicious and reasonably priced. (There could be a little more variety in the luncheon menu.)(Gary , We have new managers at the resort who will be adding a new menu very soon)
Assistance with finding good off-site restaurants, shopping, and Orlando attractions was a plus.
We found the pool behind the main building to be a bit cool and noisy (kids will be kids.) ( as I have said before we had a problem with this pool and our pool company, this has been resolved, and as from the 8th March three new pool heaters have been fitted)  But once we discovered the pool nestled behind building 8, we enjoyed several afternoons of warm water and quiet sunning.
We thought that the practice of leaving trash in plastic bags at the curb was rather inelegant, not in keeping with the "class act" image of everything else at the resort. ( Yes I agree but it is removed three or four times a day, so most people do not notice ,We have bins in phase one and we are looking into a more elegant way of removal.
On checking out we were surprised with a $37 bill for phone usage. We had assumed that there would be no charge for non-toll calls from our room, as this is getting to be the standard at better hotels in the US.
The desk clerk kept repeating that there was a notice of the charge on a card by the phone, but there was no such card by the phone in our room. We thought some compromise could have been worked out, and that the clerk was unnecessarily inflexible. I am sorry about that, We are having a guest directory put into all rooms very shortly, this will explain all costs , and it is something I will include in all our welcome packs in the future )
On balance we thought that Bahama Bay was an excellent vacation resort, and we surely expect to be coming back.

Bahama Bay Resort - Gran Bahama B12406/ Gran Bahama B141116
Date: 29th Dec 10th Jan , 2006
Reviewer: Keith Archer St Leonards on Sea UK
Kendall
Regarding your request,We are more than willing to give some feedback,
We had a great time in Florida which the apartment was a major part in this success of the holiday.
All the paperwork and assistance you gave was great, the apartment was of the highest standard and was equipped very well. We have no complaints at all
Many thanks

Bahama Bay Resort - Abacus B1703
Date: 5th  Jan 16th Jan , 2006
Reviewer: Robert Brideau  Quebec Canada
Hi Kendall,
In response to your email we did have a great time at your resort and the unit that we rented exceeded our expectations.
The apartment was spacious, clean and had all the amenities that we needed. I would recommend your facility.
The only area of concern was temperature of the pool by the restaurant as we were not able to swim in the frigid water. (we have had a little trouble with that pool and the heater is being replaced Gary)
Your staff was very pleasant and responded to our every need. We are hoping to be back next year.
Yours truly
Robert and Yvette

Bahama Bay Resort - Gran Bahama B12406
Date: 21st Jan 4th Feb , 2006
Reviewer: Joan McWean  UK
Hi Kendall
Just to let you know we had a great stay a Bahama Bay.
We are considering returning next year and to be honest we wouldn`t even
bother looking at other accommodation!
Our apartment,a Grand Bahama was very spacious and well equipped with a
lovely view over an orange grove.(It would be a shame if the orange grove
was lost to a "development")
All the staff at Bahama Bay were very friendly and helpful. My only criticism
is the resort is not well signed and would have been very difficult to find
without the info pack.

I have to admit I was nervous about booking direct, having always used
Travel agents in the past but I needn't have worried. The booking procedure
was very simple and efficient, deposits etc acknowledged quickly, emails were
also answered quickly .It was also reassuring to check on the web site that
our particular apartment had been booked.

We all felt Bahama Bay is a lovely place to stay and wouldn`t hesitate
recommending it to family and friends and will definitely be staying there
again one day.
Regards
Joan McWean

 

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